![]() ![]() ![]() ![]() In addition to that, you'll know that the folder you are accessing is encrypted and being accessed properly from your system if you see the blue padlock on the files you are trying to access.Anytime you open an encrypted folder after first logging in, you should see a notification in your tray telling you that the store has been unlocked.After you've entered your credentials in the initial setup, you should now be able to browse to the network share that you are trying to access.Click Finish when the setup is completed.If prompted again to create a new passphrase, leave the fields blank, and click 'Next'.If prompted for entering a passphrase of the 'private key' after the username prompt, click 'cancel'.Enter your UNW account username and password as requested and click OK.You should see a screen pop up asking you about accepting the Symantec certificate.Click the Start button and choose: > All programs > Symantec Encryption > Symantec Encryption Desktop.After opening the application, click the 'install' button.Under Applications in the new window that pops open, click on the Symantec Desktop Encryption icon:.Install the program by opening "software center", which can be accessed by clicking on the start menu and typing in 'software'.Installing this software will REBOOT your machine automatically! Please close out of all programs before doing this. ![]()
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